Privacy Policy

This Privacy Policy governs the manner in which House of Veera (GST NO: 36GBTPS3045F1Z6) collects, uses, maintains, and discloses information collected from users of the House of Veera website. This Privacy Policy applies to our website, official social media pages, communication channels, and all products and services offered by House of Veera.

Personal Identification Information

We may collect personal identification information from Users in various ways, including but not limited to when Users:

Visit our website
Register an account
Place an order
Subscribe to our newsletter
Contact customer support
Submit reviews, feedback, or testimonials
Participate in surveys, promotions, or contests
Interact with us through social media platforms

Users may be asked for information such as:

Name
Email address
Mobile number
Shipping and billing address
Payment-related information
Any other information voluntarily provided by the User

Users may visit our Site anonymously; however, certain services may require personal information for order processing and customer support.

Non-Personal Identification Information

We may collect non-personal identification information whenever Users interact with our Site. This may include:

Browser type
Device information
Operating system
Internet service provider
IP address
Pages visited
Date and time of access
Other technical information related to website usage

This information does not personally identify individual Users.

How We Use Collected Information

House of Veera may collect and use Users' personal information for the following purposes:

To Improve Customer Service

Information provided by Users helps us respond efficiently to customer service requests and support needs.

To Personalize User Experience

We may use information in aggregate form to understand how Users interact with our website and improve their shopping experience.

To Improve Our Website and Products

We may use feedback and suggestions to enhance our website, products, and services.

To Process Orders and Payments

We use information provided by Users to process and fulfill orders, arrange shipping, and provide customer support.

To Send Promotional Communications

With User consent, we may send promotional emails, newsletters, offers, product launches, and updates.

To Conduct Surveys and Marketing Activities

We may use information to conduct customer surveys, promotional campaigns, contests, and market research activities.

To Communicate with Users

We may contact Users regarding orders, account activity, inquiries, product information, or important service announcements.

Payment Information

Payments made on our website are processed through secure third-party payment gateways. House of Veera does not store complete credit card, debit card, UPI PIN, or banking credentials on its servers.

All payment transactions are encrypted and processed through secure payment service providers.

Cookies

Our Site may use cookies to enhance User experience.

Cookies help us:

Understand website traffic and visitor behavior
Remember User preferences
Improve website functionality
Provide a better shopping experience

Users may choose to disable cookies through their browser settings. However, some features of the website may not function properly if cookies are disabled.

How We Protect Your Information

We adopt appropriate data collection, storage, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information.

Sensitive information exchanged between the Site and Users is protected through SSL (Secure Socket Layer) encryption and secure communication protocols.

Sharing Your Personal Information

We do not sell, trade, rent, or share Users' personal identification information with third parties for marketing purposes.

We may share information with trusted service providers including:

Payment gateway providers
Shipping and logistics partners
Technology and website service providers
Government authorities where required by law

Such parties are required to maintain the confidentiality of the information and use it only for authorized business purposes.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

Email Communications and Newsletters

If you subscribe to our newsletter, we may send promotional emails regarding:

New arrivals
Special offers
Collections and launches
Company updates

Users may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Data Retention

We retain personal information only as long as necessary to fulfill business, legal, accounting, and regulatory requirements.

Your Consent

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree with this Policy, please do not use our website.

Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Changes to this Privacy Policy

House of Veera reserves the right to update or modify this Privacy Policy at any time without prior notice. We encourage Users to periodically review this page to stay informed about how their information is protected.